At Trailer World, we strive to ensure you are completely satisfied with your purchase. Please review our policy below regarding order cancellations.
Order Cancellations
Customers may request to cancel an order by contacting our customer support team as soon as possible after placing the order. Cancellation requests are reviewed based on the status of the order at the time the request is received.
If your order has not yet shipped, we will make every reasonable effort to process your cancellation request. If the cancellation is approved before shipment, any eligible refund will be issued using the original payment method
Orders Already Shipped
Once an order has been shipped, it cannot be cancelled. If you have concerns regarding your order after shipment, please contact our customer support team so we can discuss the available options in accordance with our Refund & Return Policy.
Refunds for Cancelled Orders
Refunds for Cancelled Orders
If a cancellation request is approved, refunds will be issued using the original payment method.
• Credit card payments will be refunded to the original card used for the purchase.
• Bank wire transfer payments will be refunded by bank wire transfer.
Refund processing times may vary depending on your financial institution.
Payment Methods
We accept secure payments through: Credit Cards and Bank Wire Transfers.
Business Hours
Our customer support team is available:
Monday – Friday: 8:00 AM – 3:00 PM
Saturday: 9:00 AM – 3:00 PM
sunday: Closed
Our team is available during business hours to assist with cancellation requests and answer any questions regarding your order.
Contact Us
If you need to request an order cancellation or have questions about this policy, please contact our customer support team through our Contact Us page. We are committed to providing prompt, professional assistance and helping resolve your request as quickly as possible.